If you want your prospects to notice you, you must make your property available across multiple booking channels. However, this task can seem daunting when performed manually. Moreover, there is a risk of committing mistakes such as overbooking and causing you to lose revenue.
Therefore, channel management software steps in to save your time and resources using one single platform. To help you find your best choice, we have listed a few features of a good option.
Features That Make A Good Hotel Channel Manager Software
A channel management system for your hotel holds great potential. To give you an insight, here are some of the best seven features that your channel manager must have:
1. Booking Engine:
Your guests do not have to be physically present to make reservations. The channel manager's booking engine feature lets guests make reservations directly via your internet site. Thus, instead of relying on various distribution channels for bookings, you can have your website for collecting prospects now.
Therefore, you can save money on the fees that you used to pay to third parties, including OTAs. You can find yourself a mobile-friendly solution. As an additional feature, it can help your business grow.
2. Integration Possibility:
If you are looking for multiple operations for managing your hospitality, you can get the option with integration features. A hotel Channel Management Software allows you to integrate several systems for managing your property, accounting, housekeeping, and more.
Henceforth, you do not have to juggle between multiple platforms and use a single user-friendly interface to manage your business efficiently. This sort of management system is also known as integrated channel management.
3. Convert Currencies
With efficient channel management, your international guests can automatically view room prices in their currency on various distribution channels. As a result, assisting you in procuring more prospects and increasing revenue.
4. Personalised Guest Experience
Your channel manager choice creates an opportunity to personalize your guest's experience by building dedicated profiles. You can refer to these profiles using a secure network for critical guest details. Thus, streamlining future bookings and payment processes.
5. Optimise the Payment Process
Using a channel manager, you can auto-update payment details on your PMS. This information lets you understand your visitors' payment preferences and offer them suitable options.
6. Updated Reports
A channel manager's report offers insight into how well your business generates revenue and key growth parameters. You can, therefore, make better business decisions. Analytics also supports better strategies for marketing and revenue.
7. Similar Rates
A channel manager leaves no room for mistakes. Hence, this management system automatically updates similar room prices across all channels. Its central dashboard aids in updating such information and reduce the time consumed in manually updating each channel.
Conclusion
A great solution that every hotel owner should invest in is channel management software. A system that offers you the best features to support bookings, payments, guest experience, and more. Your business will work more efficiently, giving you room to grow.